Welcome

Shop policies:

Of course any policy can be changed, but the basics are listed below. Send us an email if you have any questions.

Payments

We except PAYPAL and all major credit cards.

Shipping

We no longer ship International.

Free shipping for any total over $35.

Any total under $35, the cost for USA shipping is by location, handling cost are $1.00.

All items are carefully packed and sent first class in a bubble envelope. You can combine items, addition costs will be applied only if the weight exceeds 4 oz or the items will not fit in the standard bubble envelope.

Insurance is included in all costs.

All items are shipped through USPS. We only ship to the address linked to PAYPAL or ETSY account. If you wish to have your order shipped to a different address you must contact us. All addresses must be in English.

Orders are shipped within 1-2 business days of receipt of payment.


INSURANCE

All packages are insured.

All packages over $200 will be shipped Priority mail in a small flat rate box, Your shipping costs will increase and you will be asked to cover them.

LOST PACKAGES

There is a waiting period before you can request a refund. USA addresses is 21 days.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Returns and exchange details

USA: 100% guarantee. Returns are accepted if your not happy with an item or it has a problem. You must contact us before you return any item. Customer is responsible for return shipping costs unless the problem is our fault. Items must be returned in the original packaging within 3 days of receipt. NO EXCEPTIONS.

International Countries: We don't ship to international countries. Contact us if you want to purchase our products.

If the package is received damaged you must report it to the delivering mail carrier to see if they accept liability.

We take pride in our craftsmanship so we offer a 30 day period in which an item can be returned for a repair in the unlikely situation there is damage not caused by neglect.

No returns on any item that has been modified with your request.

Additional

SALES TAX

Etsy is a marketplace and state taxes will probably be charged if you state has requested the marketplace charge tax for any item bought over the internet.

RESERVING ITEMS
I will reserve any item for a period of 7 days. 20% deposit will be needed. The 20% deposit will be forfeited if items are not purchased on agreed to date.

CUSTOM ORDERS

We are not accepting any custom orders at this time. We no longer make cabochons or jewelry. If you need a special rough preformed slab send us a note, we maybe able to honor your request.

OUR PICTURES

Our pictures are extremely close to the real thing in colors, buyers must have an updated computer to see the same colors as we do. Your item will look better in real life. Pictures are enlarged, approx size is given in the item description and a picture with a US coin is used to show size comparison, a dime is 18 mm, a quarter is 24 mm (25 mm is equal to 1 inch).

●●●PLEASE NOTE●●● WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY SALE AT OUR DISCRETION.

Legal imprint